Highway crashes and exit from Superhighway: 1423442KM from anything, help [Q&A CPP-4]

Ask here if you experience technical problems with X Rebirth.

Moderator: Moderators for English X Forum

Post Reply
CBJ
EGOSOFT
EGOSOFT
Posts: 51740
Joined: Tue, 29. Apr 03, 00:56
x4

Post by CBJ » Sat, 23. Nov 13, 17:53

Yes, as it says in the release notes, we are aware that there is still another cause of highway crashes lurking there somewhere. But based on the feedback we were getting, rather than wait for that less common problem to be fixed, we issued the fix for the more common case as soon as possible.

StarFreeze
Posts: 84
Joined: Sat, 23. Nov 13, 04:14
x4

Post by StarFreeze » Sat, 23. Nov 13, 17:56

However CBJ if I never had a highway crash all the way up to v1.15 why am I now having one every other highway jump?

CBJ
EGOSOFT
EGOSOFT
Posts: 51740
Joined: Tue, 29. Apr 03, 00:56
x4

Post by CBJ » Sat, 23. Nov 13, 18:00

There have been many cases of false positives with people reporting problems "caused" by a patch when in fact the timing of them running into them was coincidental. Right now I can't tell if yours is one of those or not, but as I've already said we are working on the second issue and will be issuing a fix for it as soon as we have one.

Alan Phipps
Moderator (English)
Moderator (English)
Posts: 30368
Joined: Fri, 16. Apr 04, 19:21
x4

Post by Alan Phipps » Sat, 23. Nov 13, 18:03

@ Starfreeze: I would delete the UIdata.xml file while in-game, save, reload and try again. You could be lugging around a UIdata.xml full of error messages from before 1.17. At least give it a try.
Last edited by Alan Phipps on Sat, 23. Nov 13, 18:05, edited 1 time in total.
A dog has a master; a cat has domestic staff.

StarFreeze
Posts: 84
Joined: Sat, 23. Nov 13, 04:14
x4

Post by StarFreeze » Sat, 23. Nov 13, 18:04

CBJ wrote:There have been many cases of false positives with people reporting problems "caused" by a patch when in fact the timing of them running into them was coincidental. Right now I can't tell if yours is one of those or not, but as I've already said we are working on the second issue and will be issuing a fix for it as soon as we have one.
I understand...its just frustrating. Sent 3 crashes to info@egosoft just now so perhaps that'll help ya out. Hoping v1.18 comes out today so I can play.

fxfighter
Posts: 56
Joined: Wed, 4. Aug 04, 15:29
x4

Post by fxfighter » Sat, 23. Nov 13, 18:10

This save will crash everytime you exit the super highway in front of you: http://www.mediafire.com/download/2ogoa ... y_crash.7z

jojorne
Posts: 815
Joined: Sun, 17. Nov 13, 17:25
x4

Post by jojorne » Sat, 23. Nov 13, 18:10

geez, i have almost 1MB of uidata.xml! lol what is that for?

fxfighter
Posts: 56
Joined: Wed, 4. Aug 04, 15:29
x4

Post by fxfighter » Sat, 23. Nov 13, 18:11

jojorne wrote:geez, i have almost 1MB of uidata.xml! lol what is that for?
I think it's just the debug log messages.

StarFreeze
Posts: 84
Joined: Sat, 23. Nov 13, 04:14
x4

Post by StarFreeze » Sat, 23. Nov 13, 18:12

Alan Phipps wrote:@ Starfreeze: I would delete the UIdata.xml file while in-game, save, reload and try again. You could be lugging around a UIdata.xml full of error messages from before 1.17. At least give it a try.
Thanks for the suggestion! However deleting a file out of that folder doesn't actually work persay. As you see UIdata.xml is a Steam synced file. So even if you delete it, the second you start up the game again Steam downloads that exact file from its server before the game actually launches because your data doesn't match whats on Steam's end. It would be best for said suggestion that you go "clear out the contents" with like notepad/notepad++ and save it. That's a working way to clear it out.

Sadly the suggestion doesn't work even if you clear out the file. Though it put in new info, I paste below.

Code: Select all

__CORE_DEBUGLOG_LOG = {
["version"]=2.000000,
["data"]={
[1.000000]={
["timestamp"]=1385226384.000000,
["message"]="Error: [Movie.LoadFormat] File videos/logo_publisher.mkv: avformat_open_input = -2",},
[2.000000]={
["timestamp"]=1385226384.000000,
["message"]="Error: [Video.Start] Failed to start movie -2",},
[3.000000]={
["timestamp"]=1385226386.000000,
["message"]="Error: LIBXML2: personal:///uidata?ext=pck%20xml line 1, error 5: Extra content at the end of the document\
\
",},
[4.000000]={
["timestamp"]=1385226386.000000,
["message"]="Error: AddonManager::LoadUserData(): Failed to load userdata: ''",},},}

jojorne
Posts: 815
Joined: Sun, 17. Nov 13, 17:25
x4

Post by jojorne » Sat, 23. Nov 13, 18:15

...delete while in-game
...disable steam cloud for x rebirth
Last edited by jojorne on Sat, 23. Nov 13, 18:19, edited 1 time in total.

bufi
Posts: 1340
Joined: Wed, 3. Dec 03, 23:49
x4

Post by bufi » Sat, 23. Nov 13, 18:17

fxfighter wrote:This save will crash everytime you exit the super highway in front of you:
Save file is broken for me. Not loading, no on the save load screen. Quick load in game generating crash.

P.

StarFreeze
Posts: 84
Joined: Sat, 23. Nov 13, 04:14
x4

Post by StarFreeze » Sat, 23. Nov 13, 18:18

jojorne wrote:...delete while in-game
Ha my mind read that as delete before in game. Okay yeah that method works as well.

egena
Posts: 7
Joined: Fri, 22. Nov 13, 16:41

Post by egena » Sat, 23. Nov 13, 18:18

I restarted my game as my Savegame would crash every time when using the superhighway going back to Lookout Alpha heading back to the Terrans after chatting with Heart Of Albion chap via commlink at the rendezvous post-hacking to get the dirty on PMC.

Unfortunately the highway exit bug, which hadn't previously effected my pre-1.15, is now here and I'm not able to progress. I did try the "ENTER-5-CREW:: ENTER-5-RETURN TO COCKPIT" with my oroginal savegame but this didn't work and I've also tried it here, but this has not given me the workaround needed to at least continue to play the game :(

I have approached this game as a whole with a fresh mind as being a player of the whole X-Series I thought it best to see it as a whole new game rather than a continuation. So far I really like it and it has great potential and, although I know that EGOSOFT are trained not to rise to any complaints and only to focus on the errors for fixing, I will briefly say its a terrible dissapointment that the publishers/Egosoft felt it was worthy of a major title price (£40 in the UK) but, in my opinion, released it well before it was ready.
I've been hard-core gaming/programming and game-testing for 30 years and titles I've worked with would not have been released at all in this state.
Its normally a financial reason why they get released early (the recent example of Colonial Marines is another) and I'm not dismissing that, but the game should instead be released at a lower price as clearly the time and polish spent on this title does not match that of, say, Battlefield 4 which is the same price.

I am very much looking forward to the patches being fixed but I don't think I shall be buying an EgoSoft game on release date again. I shall wait until it has been reduced in price after 6 months and most of the game-breaking bugs have been repaired.

bufi
Posts: 1340
Joined: Wed, 3. Dec 03, 23:49
x4

Post by bufi » Sat, 23. Nov 13, 18:23

Really strange. I still have stable travels on highways on v1.17.

P.

egena
Posts: 7
Joined: Fri, 22. Nov 13, 16:41

Post by egena » Sat, 23. Nov 13, 18:28

Bufi, can I ask you what PC you have?

I have;

1x GTX690
1x i7-3960X
16Gb RAM
Windows 7 Ultimate 64bit

2x Dell 24" 1920x1200 LCD Monitors (about 4 years old)

Windows updates all current
Very latest nVidia drivers 331.82 (as of 19th November)
Latest DirectX

If you tell me your spec, perhaps its down to something about shaders being processed on different cards?

eXodL
Posts: 36
Joined: Thu, 3. Oct 13, 00:01

Post by eXodL » Sat, 23. Nov 13, 18:32

Still crashes after 1.17, now in superhighways, so the game is yet again unplayable.

dumps

Edit: Does anyone have a fresh UIdata (fresh game installation) that they can upload?
Last edited by eXodL on Sat, 23. Nov 13, 18:42, edited 1 time in total.

ZoiN
Posts: 53
Joined: Sat, 16. Nov 13, 04:26
x4

Post by ZoiN » Sat, 23. Nov 13, 18:41

I diddent play at all in 1.16, but thought I try out patch 1.17 - so I started a new Free Mode game, and every single time I get into The Big Empty, through the normal highway, game crashes with no dump file generation (Actually my game stopped producing crash dump files after a while, and havent seen any for nearly 5 days now :/)

- Obviously I don't know if its just bad luck or what it is, but It certainly renders me incapable of escaping the sector :/

bufi
Posts: 1340
Joined: Wed, 3. Dec 03, 23:49
x4

Post by bufi » Sat, 23. Nov 13, 18:46

egena wrote:Bufi, can I ask you what PC you have?
Nothing special:

i5 3470
Gigabyte Z77A-G43
16GB
Radeon 5700 on 1902 x 987 (windowed mode), drivers v.13.9
X360 pad as control
Windows 7 Ultimate 64bit
In game settings.
Vanilla v1.17, no mods, game started on v1.12 afair
SteamCloud disabled for X Rebirth.

Other things that can help:

1. Compatibility rebirth exe file set to: Windows Vista (service pack 2).
2. Set flag to exe file 'Run as administrator'.
3. Set audio card to 16bit 44100 Hz (CD) quality.
4. Set in BIOS Intel SpeedStep as Disabled.

P.

eXodL
Posts: 36
Joined: Thu, 3. Oct 13, 00:01

Post by eXodL » Sat, 23. Nov 13, 18:46

ZoiN wrote:I diddent play at all in 1.16, but thought I try out patch 1.17 - so I started a new Free Mode game, and every single time I get into The Big Empty, through the normal highway, game crashes with no dump file generation (Actually my game stopped producing crash dump files after a while, and havent seen any for nearly 5 days now :/)

- Obviously I don't know if its just bad luck or what it is, but It certainly renders me incapable of escaping the sector :/
Have you looked in the installation folder for dumps? I've noticed that with the recent crashes you don't receive the message that a dump was created anymore, but it should be in there.

jojorne
Posts: 815
Joined: Sun, 17. Nov 13, 17:25
x4

Post by jojorne » Sat, 23. Nov 13, 18:51

eXodL wrote:Edit: Does anyone have a fresh UIdata (fresh game installation) that they can upload?
why? you can check game cache integrity with steam...
uidata is nothing more then a log file... you can delete it while in game or disabling steam cloud for x rebirth

Post Reply

Return to “X Rebirth - Technical Support”