Any ETA for a Hotfix for falling through floor bug?

[Scoob]

Hey,

This bug has been around for a little too long now. Many of us have submitted reports, saves and recreation steps since it was first spotted but nothing has been done yet.

The issue is quite serious I feel as almost every time I use the External view on another ship (F3 not F2) the bug gets triggered. If I'm on foot, it's trigger the moment I return to first person view (F1) or the ship I'm watching is destroyed. If I'm in a cockpit at the time, I'll regularly fall through the floor once I exit the cockpit, having been in an External view (F3) and it's near impossible to recover from this without a Save / Reload. Even then, the player can be glitched within a ship or stations super structure upon load, though it does usually place the player ok.

Note: I say "F3 view" to distinguish it from the F2 external view for the current ship. However, I find it most reliable to recreate this bug by highlighting a ship, then right-clicking on it and selecting "External View".

With 3.0 and DLC on the horizon, this long-standing issue - since 2.5 if not before - really needs to be looked at.

As an aside, I LOVE watching ships in the F3 view, it's cool. I use it to check on my own ships in combat as well as see what enemies are doing. However, it almost always (we're talking 80-90% of the time) triggers this bug, leading to a save / reload - which is slow even on fast SSD's for some reason.

Hopefully this can be looked at. If more saves / recreation steps are needed, doubtless those who've provided this before can do it again.

Cheers,

Scoob.

[radcapricorn]

At this point it'd be a nice icy cold fix though

[Scoob]

At this point it'd be a nice icy cold fix though

I confess to adding a tiny bit of sarcasm to the "hot fix" bit...

I do hope they have it in hand, even if they can't release it as a separate fix for whatever reason. It's a huge negative impact having to save / reload constantly just because I like watching ships.

Scoob.

[Vertigo 7]

Just FYI, I did find one work around for this particular bug to avoid save/reload. Teleport to a ship in a different sector, then you can teleport back. Makes it slightly less annoying but it does stop you from falling through the floor. But it does have to be to a ship, or station, in a different sector or the bug follows you.

[linolafett]

We are still missing a good repro case.
There were several threads on how to repro it, but i failed to do this in the office.
I would really, really appreciate a savegame, where i have to do X then Y then Z to fall through the floor in a reliable matter.

[Vertigo 7]

We are still missing a good repro case.
There were several threads on how to repro it, but i failed to do this in the office.
I would really, really appreciate a savegame, where i have to do X then Y then Z to fall through the floor in a reliable matter.

Well... I went ahead and found a way to reproduce the bug. In this save, select a ship from the map to view externally that's 30+ KM away. Select the ship again while viewing, press f3 and move the camera around, press f1 to return to 1st person, take a step in any direction and bam. I suspect because of the draw distance, the character is derendered and then clips through the floor/walls when rerendered.

https://1drv.ms/u/s!Ao9uUVCbKVPzgfAAfqQ ... g?e=U5qzml - link expires Aug 9

Edit - okay so not any ship, select Harbinger. Works every time with that one, but intermittently with others.

[Lc4Hunter]

We are still missing a good repro case.
There were several threads on how to repro it, but i failed to do this in the office.
I would really, really appreciate a savegame, where i have to do X then Y then Z to fall through the floor in a reliable matter.

Well... the problem here is, this often happens after playing a while. When you save a game where this happens and you reload the savegame, the problem doesn´t occur again...
The problem isn´t related to something that will be saved in the XMLs...

[Vertigo 7]

We are still missing a good repro case.
There were several threads on how to repro it, but i failed to do this in the office.
I would really, really appreciate a savegame, where i have to do X then Y then Z to fall through the floor in a reliable matter.

Well... the problem here is, this often happens after playing a while. When you save a game where this happens and you reload the savegame, the problem doesn´t occur again...
The problem isn´t related to something that will be saved in the XMLs...

I did instantly reproduce it with my save and instructions I posted. Even with a full exit and reload, I can force the bug to occur.

[linolafett]

Ok, with the linked save the issue is not reproduceable.
I poked around and heard that something was fixed there and will be supplied in the next patch.
No eta for this though, sometime after gamescom.

[Vertigo 7]

Ok, with the linked save the issue is not reproduceable.
I poked around and heard that something was fixed there and will be supplied in the next patch.
No eta for this though, sometime after gamescom.

Interesting. I can do it every single time on my game. You did use Harbinger as the external view ship? I can 100% make it happen with that one in particular.

[Xenon_Slayer]

Yes, we can't reproduce it because it was fixed a while back. Unfortunatly, we're not in a position to make a hotfix for this issue in particular. No word yet on the next patch, but it will be included.

[Vertigo 7]

Yes, we can't reproduce it because it was fixed a while back. Unfortunatly, we're not in a position to make a hotfix for this issue in particular. No word yet on the next patch, but it will be included.

Ohh! Okay, I get it. Makes sense then. I do appreciate you guys/gals looking into it!

[Lc4Hunter]

Yes, we can't reproduce it because it was fixed a while back. Unfortunatly, we're not in a position to make a hotfix for this issue in particular. No word yet on the next patch, but it will be included.

And just for you a recorded (just fast by phone) what happens on my game:
https://www.youtube.com/watch?v=1pQQp19 ... e=youtu.be

After saving and reloading i can leave the chair without any problems again
But if it will be fixed with the next patch: Great!

[Scoob]

Thanks for the information, nice to hear you have a fix present in your internal build. It's a really frustrating issue.

Re: Teleporting to work around the issue - no teleport tech for me yet. I tend to avoid the whole HQ plot line until later in the game.

Scoob.

[grbaker]

Yeah its a werido one... had this a few times whilst letting the Captain fly the ship.... another time when looking at an external view whilst I jumped through a gate or accelerator and my whole ship flew off the map after I started falling though the floor... literally took a day for it to travel drive back onto the map.

Restore and try and recreate it with absolutely no luck.

[Scoob]

I think I might have found another work-around for this mod - this time not requiring teleportation tech to have been unlocked...

Basically, once you're done with your External View, don't just go back to First Person View (F1) but first go to the current ship External View (F2) and only then go F1. It appears to be preventing the bug occurring for me...but I've only tried a few times.

Edit: doesn't work all the time unfortunately.

Scoob.