No Video Options Available - Cannot Launch Game

[Chrpica]

Hi there,

I'm experiencing a problem on all three X3 games. When I launch, I'm taken to the splash loading screen where I can select video options. When that opens, my video card appears in the dropdown (twice), but no other options have any settings available, so I can't set resolution, etc. This means I can't launch the game.

System Information:
Source/Game: Steam versions, all updated to the latest releases. No mods. Have played TC before a few months back - no hardware changes since then.

OS: Windows 10, updated to latest

Graphics Card: Radeon R9 390

DxDiag Report (full):
https://gist.github.com/anonymous/46c17 ... 6ca4aa315e

[CBJ]

Missing options, such as the list of available resolutions, pretty much invariably means that there's a problem with the graphics driver installation. Try simply uninstalling and reinstalling the drivers, and then giving Windows a restart (remember that just shutting down your PC at the end of the day and switching it on again doesn't actually do this under Windows 10).

[Alan Phipps]

Hi. I see from the DxDiag that your graphics card is installed twice at the exact same resolution. If you only have the one card that would be unusual and you can investigate further in Windows Device Manager and perhaps disable any unnecessary duplicate Radeon device installation and duplicate running of the driver.

Alternatively, and more as CBJ has advised, completely uninstall all the current Radeon drivers and then start afresh with the latest WHQL driver.

Next I would make sure that all X game exes are set to use the Radeon card and not the onboard Intel 3000 graphics chipset.

Good luck!