[#76][5.10 HF3 Beta 2] Crash While Attempting to Teleport - Fix in a build after 5.10 HF3.

Ask here if you experience technical problems with X4: Foundations.

Moderator: Moderators for English X Forum

Post Reply
Shepp
Posts: 196
Joined: Fri, 20. Feb 04, 22:20
x3ap

[#76][5.10 HF3 Beta 2] Crash While Attempting to Teleport - Fix in a build after 5.10 HF3.

Post by Shepp » Sun, 19. Jun 22, 02:05

Game crashed while attempting to teleport from one ship to another. I'm currently running the latest beta version. Crash dump, dxdiag, and vulkaninfo attached.

Crash Dump:

https://drive.google.com/file/d/1jsEblm ... sp=sharing

DxDiag:

https://drive.google.com/file/d/1O1uriH ... sp=sharing

Vulkaninfo:

https://drive.google.com/file/d/1tuir00 ... sp=sharing

Alan Phipps
Moderator (English)
Moderator (English)
Posts: 30371
Joined: Fri, 16. Apr 04, 19:21
x4

Re: [5.10 HF3 Beta 2] Crash While Attempting to Teleport

Post by Alan Phipps » Sun, 19. Jun 22, 09:08

A couple of quick pre-checks to save the devs time. Have you verified your game installation since the last beta update, and is your game modded or save-edited?

The DxDiag looks OK but most of the crashes in your Windows Error Reporting are with DtsApo4Service.exe. That is a service for the Sonic Studio sound device that you have, probably associated with your ASUS ROG system. If you don't use that for sound but instead rely on your Realtek onboard sound chipset, then I would disable Sonic Studio and its driver in Control Panel, Device Manager, Sound/Audio Devices (right-click on a device in the listing for a disable/enable pop-up).

See if that helps.
A dog has a master; a cat has domestic staff.

Shepp
Posts: 196
Joined: Fri, 20. Feb 04, 22:20
x3ap

Re: [5.10 HF3 Beta 2] Crash While Attempting to Teleport

Post by Shepp » Mon, 20. Jun 22, 15:09

The game is not modded nor the save edited in any way. It is also worth mentioning that there were several other things happening at the moment of the crash other than trying to teleport. I had been assigned a Terran mission to put down five mines. Of course the location was around a Khaak base. I had destroyed the Khaak base and was having trouble getting my AI controlled ship to drop the mines within the target zone. This was because the base and therefore the mission zone were way off the normal map plane. I was teleporting to the mine laying ship when the crash occurred.

I really don't see may crashes in the game. I had been playing for about four hours when this one occurred. I played for about another three hours after I restarted from the crash. I will certainly try to disable the Sonic Studio.

florianlt
EGOSOFT
EGOSOFT
Posts: 1304
Joined: Mon, 22. Aug 11, 14:05
x4

Re: [#76][5.10 HF3 Beta 2] Crash While Attempting to Teleport

Post by florianlt » Fri, 6. Jan 23, 09:23

Fixed in an upcoming version.

Post Reply

Return to “X4: Foundations - Technical Support”