[6.0 Beta 4] Random game freezes - Appears fixed in RC1.

[Xeroeth]

The game has been freezing once in a while on the earlier beta versions, but since the beta 3 it has been a plague and I can't get above 2-3h mark without this happening. After the game freezes the only option to restart it is to manually kill two processes of X4.

I can't find a a sure way to replicate the issue, since it happens at random moments, but it's always when I'm getting near a structure (be it a ship or a station) or openning the map. If a save file or other information is needed, I will provide it.

[CBJ]

If a save file or other information is needed, I will provide it.

Please don't wait to be asked. Just provide the information requested in the forum rules, and any savegames, with every report.

[Xeroeth]

Save file: https://mega.nz/file/ntQ2SDoa#_oWhF3laR ... j-6fxUmnd8
Vulkan info: https://mega.nz/file/u550CQpQ#d-URsevNx ... YDAo_c2lPY

[CBJ]

Please add the DXDiag. The vulkaninfo file is good for graphics-related issues, but the DXDiag covers a much wider range.

One other thing: when the game freezes, have you tried using Alt-Tab to see whether there is a hidden error dialog, behind the game window, that might indicate a crash?

[Xeroeth]

DxDiag: https://mega.nz/file/DkogWJTS#le4wEH2za ... JyRg8lFFRo

[Xeroeth]

Please add the DXDiag. The vulkaninfo file is good for graphics-related issues, but the DXDiag covers a much wider range.

One other thing: when the game freezes, have you tried using Alt-Tab to see whether there is a hidden error dialog, behind the game window, that might indicate a crash?

No, I will try that next time.

[Xeroeth]

Ok, I have confirmed this, no crash report when game has freezed.

Every time the game freezes it's around 8GB of VRAM if it's related in anyway. In attachement is the screenshoot of the process manager when the game freezed.

https://imgur.com/KeXodUh

[Halpog]

go to your bios settings, and check if you have an XMP profile activated for your ram settings .
if not use it and check if the game crashes again with 8gb usage

[Alan Phipps]

Your Nvidia graphics driver suite and hence Vulkan can certainly be updated so see if that helps. Also you seem to be having several serious issues with PotPlayerMini64.exe although I don't know if that is in any way connected with your X4 issue.

[Xeroeth]

Your Nvidia graphics driver suite and hence Vulkan can certainly be updated so see if that helps. Also you seem to be having several serious issues with PotPlayerMini64.exe although I don't know if that is in any way connected with your X4 issue.

I have framerate issues with the latest drivers and the last good ones for me is the 517 version that is currently installed. Also, I have tried to run few newer versions with X4 already, nothing changes, aside adding stuttering or framerate drops, that do not occur on this version.
As for potplayer mini it's the issue with adding custom renderer and potplayer, nothing problematic as I have custom settings for that.

[Xeroeth]

go to your bios settings, and check if you have an XMP profile activated for your ram settings .
if not use it and check if the game crashes again with 8gb usage

I have custom clocks for most RAM clocks, since original XMP2.0 is unstable on that motherboard, old issue and Asus never tried to fix it on the x99 platform unfortunately.

[Xeroeth]

Ok, I assume the freezing problem is connected to the new physics system. Freezes are most frequent when I fly close to the other structures (especially in high speed with travel mode on).
I forgot to mention about my experience from before beta 6, so just to clarify it, the freezing problem is present only in version 6. I can play all day long without any problems on any earlier version.

Also, I left the game running through the night without a single problem, but I was out of the sector borders and left the map open, just to check if the problem is connected to it. It seems not.

[CBJ]

Ok, I assume the freezing problem is connected to the new physics system.

This is pretty unlikely, as other people are not seeing freezes. It's more likely either a system issue, or some very specific situation in your savegame. We may find out more about the latter possibility when someone has time to look at your save.

[Xeroeth]

I have found a way to force a debug file generetion through steam commands. Below is a log file with a lot of vertex buffer and trade AI errors that ended with another freeze, along with a save file not long before this happens.

Debug: https://mega.nz/file/jl5z3IaL#mfFEod4rL ... K9iTFXchs8
Save: https://mega.nz/file/y8ZXnAAa#X5HTTaZ6B ... Lkbj759w48

[Alan Phipps]

Have you verified the game installation since the last beta update?

[Xeroeth]

Yes, no problems found.

[ZeroAffex]

I had issues with my last PC with custom clock speeds since as I too couldn't run XMP with it and my ram would some times cause trouble under certain circumstances when I had manual clock speeds set to the same as XMP. Might be worth trying default ram clock speeds and seeing if it helps. Just an idea. Hope you are able to find a solution. Best of luck.

[Xeroeth]

I wish it would be that simple, but it's not unstability.
I have a second copy of X4non ver. 5 and it's rock solid, not only X4, but any other game.

[Xeroeth]

It's my last raport on this case ... I'm officially giving up.

Now I'm sure that all of the vertex shader and UI errors from the earlier debug file were being generetated while I was playing on windowed fullscreen mode on my samsung G9 at 5120x1440 resolution.
I tried to go normal fullscreen mode and to my surprise all of the errors stopped. It seems the UI has some problems with my resolution, while in the windowed mode. In the attachement is the last debug file generated. Unfortunately it didn't solve my problem with freezing, so I will go back to version 5 for now.

Debug: https://mega.nz/file/X0B00TLQ#zpxDZISmR ... vafO7rwxUg

[Xeroeth]

I'm happy to report that as of RC1 version the game doesn't freeze anymore.